Customer Relation Management Trends And Reviews In 2017|CIOReview

CUSTOMER RELATIONSHIP MANAGEMENT 3 Ways to Integrate AI into your Business Today By Rick Stanbridge, Executive Vice President and Chief Information Officer of Marco’s Pizza

Driving Sustainable Growth in Consumer Sales By Ward Lennon, Division Vice President of Sales, North America Consumer, Wahl Clipper
Driving Sustainable Growth in Consumer Sales By Ward Lennon, Division Vice President of Sales, North America Consumer, Wahl Clipper
Solving the CRM Conundrum By Ann McGlinchey, VP of E-Commerce, Digital Marketing, CRM, Positive Promotions
Solving the CRM Conundrum By Ann McGlinchey, VP of E-Commerce, Digital Marketing, CRM, Positive Promotions
Enhancing POS Experience for Employee and Customer is the Key to Success By Christopher Davis, Chief Information Officer, The Tile Shop (NASDAQ: TTSH)
Enhancing POS Experience for Employee and Customer is the Key to Success By Christopher Davis, Chief Information Officer, The Tile Shop (NASDAQ: TTSH)
Our Private World: What are B2b and B2c Businesses Allowed to Track & Advertize By Joshua Rockoff, VP, E-Commerce + Product, Balfour
Our Private World: What are B2b and B2c Businesses Allowed to Track & Advertize By Joshua Rockoff, VP, E-Commerce + Product, Balfour

Managing Business Relationships
By David Cheifetz, Director of Global CRM Initiative, McKinsey & Company
Why You Need to Think Beyond CRM
By Dr. Volker G. Hildebrand, Global Vice President, Customer Engagement and Commerce Solutions, SAP

The Challenges of Today's Real Estate Crms
By Federico Masias, SVP of Technology, Baird & Warner

Put Your Frontline Teams in the Driving Seat Through a Personalized, Customer-Centric Approach
By Tatiana Sorokina, Executive Director, Head of Advanced Quantitative Sciences Transformation, Novartis

Evolving Customer Relationship Management: Move Fast or Die Trying
By Ed Ariel, Vice President of Service Operations, ezCater
Failing the 'Marshmallow Test'
By UnaMorabito, Head of Client Management for the Workplace Solutions unit, Massachusetts Mutual Life Insurance Co. (MassMutual)

CRM and Customer Experience By Ashok Dhiman, Director, Enterprise Customer Experience and Data Integration, The Hartford [NYSE: HIG]

Navigating the MarTech Boom: 6 Watch-Outs in Building Better CRM By Josh Blacksmith, Ex-SVP, General Manager - CRM, FCB Chicago

Maintaining Profitable Customer Relationships By David Wallace, Director Product Management, Infor

How to build a CRM team By Mike Berry, Senior Director of CRM Technology, Shutterfly Inc.

GALLAGHER [NYSE: AJG] Does Your Organization Have... By Joan Finley, PhD, Director, Communications & Change Management, Gallagher [NYSE: AJG]
PHILLIPS 66 [NYSE: PSX] Transformation Requires... By Zhanna Golodryga SVP, Chief Digital & Administrative Officer Phillips 66 [NYSE: PSX]
MARRIOTT INTERNATIONAL [NASDAQ: MAR] Combining Data Science and... By John Cook, Senior Director, Data Science and Reporting, US & Canada SMR, Marriott International [MAR: NASDAQ]
PEPSICO [NASDAQ: PEP] How Cloud Computing Impacts... By Ruohan Liu, Senior Director, Global Operations, Agriculture Supply Innovation, PepsiCo
MCDONALD’S [NYSE: MCD] Leveraging Emotions to... By Lan Tran, Director of Learning Design and Technology, McDonald’s [NYSE: MCD]
THE COCA-COLA COMPANY [NYSE: KO] Emerging Trends in the IT... By Jon P. Atienza, Sr. Manager, Intelligent Automation, The Coca-Cola Company [NYSE: KO]
IBM [NYSE: IBM] Journey To The Multi-Cloud By Andrew Coward, GM of Software Defined Networking, IBM [NYSE: IBM]
ZURICH INSURANCE GROUP [SWX: ZURN] Strategizing the... By Frank Verkerk, Group Chief Platform Officer, Zurich Insurance Group [SWX: ZURN]