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Microsoft #IntuneForMSPs resource guide
Welcome to your home for all things #IntuneForMSPs! Our goal is to help you grow your Microsoft Managed Service Provider (MSP) business by combining productivity apps, intelligent cloud services, and the world-class security of Microsoft 365 with the multi-tenant management capabilities of our partners. Navigate to: Guidance and tutorials | Marketing and business development | Multi-tenant management partners | Additional resources #IntuneForMSPs community meetups Gain valuable insights from first-hand experiences with configuring and managing customer tenants. Up next: Follow this page for the next batch of #IntuneForMSP Community Meetups. We will reconvene in September. On demand: #IntuneForMSPs Community Meetup: June edition Hands on with device configuration and policy From box to business‑ready with Windows Autopilot Advanced automation and PowerShell for Intune Planning your customers' Intune migration Getting started with Microsoft #IntuneForMSPs Guidance and tutorials We hear from many MSPs that time for learning is limited. To help you ramp up quickly, we’ve pulled together ready-to-use decks, videos, and interactive demos you can follow step-by-step for the most common scenarios. A great place to begin is the checklist available by downloading Enhancing Security with Microsoft 365 Business: A Hands-on, Effective Guide. Microsoft 365 Business Premium deployment best practices Download PowerPoint decks that build on the videos listed below. They go deeper with additional guidance, context, and tips you can apply in customer environments. Identity and access controls (14.81 MB) Device enrollment (15.92 MB) Email and app protection (38.84 MB) Device security (17.89 MB) Data security (36.49 MB) Videos and demos ▶️ Achieve greater security and productivity with Microsoft Intune and Microsoft 365 - Follow along with each step of the checklist with complementary videos. Watch on one screen and follow along in your own tenant on the other. We’ll keep expanding this playlist with new content that goes beyond the checklist, so follow along on our social channels for the latest updates. 🖱️ Microsoft Intune guided demos - Learn how to configure app protection policies and Conditional Access, update Windows from the cloud, manage corporate devices, deploy and manage line of business (LOB) apps, enable Universal Print, protect corporate resources on personal-owned devices, utilize Windows Autopilot for new device delivery, and reduce update bandwidth consumption. Marketing and business development Step 1: Join Microsoft Partner programs AI Business Solutions for Partners Microsoft Security Partners Step 2: Join the Partner Skilling Hub Go to the Microsoft Partner Skilling Hub and create your free account. Select solution areas of interest. (Hint: Intune content: AI Business Solutions, Security) Explore these recommended modules: Implement with impact: Endpoint management with Microsoft Intune Implement with impact: Implement identity and access management with Microsoft Entra Step 3: Download turnkey campaign assets "Protect my devices" campaign-in-a-box (119.20 MB) Multi-tenant management partners Microsoft Intune is proud to collaborate with leading global providers of multi-tenant Intune management solutions. These companies are building innovative capabilities on top of Microsoft Intune, Microsoft Security solutions, and the broader Microsoft 365 platform. Their companion solutions empower you to: Centrally view and manage all customer tenants and action items through a unified partner dashboard. Take action across environments, leveraging Intune for device management, cloud security, and compliance. Standardize security settings, automate onboarding, and ensure policy consistency at scale-no more repetitive, manual tasks or risky policy drift. Want an introduction to multi-tenant management? ▶️ Watch this video from Jonathan Edwards. AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across multi‑cloud environments. Through AvePoint Confidence Platform: Elements Edition, AvePoint extends Microsoft Intune with secured multi‑tenant automation, lifecycle management, and centralized visibility—enabling partners to scale Intune delivery profitably and consistently across customers. With a single platform for governance, lifecycle control, and recovery, partners reduce operational overhead, prevent sprawl, and accelerate Copilot readiness. AvePoint supports a global partner ecosystem of 6,000 MSPs, VARs, and SIs, with solutions available in over 100 cloud marketplaces. CyberDrain CIPP provides MSPs with a centralized, multi-tenant management platform for Microsoft 365. It enables partners to securely manage tenants at scale, automate common administrative tasks, enforce standards across environments, and gain deep visibility into tenant security and configuration. With built-in automation, governance controls, and extensibility, CIPP reduces reliance on custom scripts and manual processes. MSPs can standardize operations, streamline user and tenant management, monitor security posture, and respond quickly to issues across all customers from a single interface. CIPP is supported by one of the largest and most active MSP communities in the Microsoft ecosystem, with thousands of partners contributing feedback, automation ideas, and best practices. As one of the most widely adopted platforms for Microsoft 365 multi-tenant management, CyberDrain CIPP continues to evolve rapidly to meet the needs of modern MSPs. inforcer empowers MSPs to standardize Microsoft 365 and Intune policies across all tenants, automate environment configuration, monitor compliance in real time, and reduce risk through policy drift detection. Its reporting and automation features free teams from manual, error-prone scripting and help deliver consistent, secure customer experiences, setting MSPs up to deliver advanced AI services to their customers. Nerdio brings deep automation and analytics to Intune, Windows 365, Azure Virtual Desktop, and the broader Microsoft cloud. MSPs benefit from multi-tenant dashboards, global policy insights, role-based access, centralized app deployment, and automatic policy versioning with rollback and drift correction. Nerdio’s tooling is designed specifically for MSPs and scales from small teams to large enterprise portfolios. Tenant Manager helps MSPs run Microsoft Intune across multiple customer tenants with consistency and control. MSP teams can standardize policies, manage applications and devices across environments, monitor configuration drift, perform device actions across their entire estate, and maintain cross-tenant visibility through reporting with scheduled email delivery and customer-facing report access, from a single platform. The platform runs entirely on Microsoft Azure with region-selectable deployment for your data protection requirements. It includes CIS certified security baselines, Secure Score monitoring, and license harvesting, helping MSPs deliver secure, repeatable Intune services as their customer portfolios grow, even without in-depth Intune knowledge . Additional resources Microsoft 365 Blog: small and medium business content Microsoft 365 Partner on LinkedIn Microsoft Intune Blog: MVP community contentIntune application migration & app management
Migrating applications from Configuration Manager and other on-prem solutions to Microsoft Intune cloud native remains a challenging and time consuming undertaking, especially when dealing with complex line-of-business, legacy, and custom home-grown applications. Some organizations pursuing a full cloud-native management vision are encountering blockers related to application compatibility, re-packaging, and the scale of existing app estates - all while trying to maintain business continuity, device compliance, and preparing for the AI and Copilot era. Start here Read Face the future today by moving your application to cloud native Bookmark the Microsoft Intune planning guide Navigate to: Why app migration matters | Application packaging partners | Frequently asked questions Why app packaging matters Centralizing application management in Intune can deliver operational benefits such as unified enforcement and improved security posture—while supporting broader modernization goals. Common blockers that slow cloud-native adoption include: App compatibility and dependency complexity Manual repackaging effort at scale Risk of disruption during cutover Application packaging partners To address the complex realities of app migration, the Microsoft partner ecosystem has stepped up with specialized offers designed to reduce risk and accelerate cloud adoption. As part of this initiative our Microsoft partners Rimo3 and Robopack are offering no-cost, time-limited app migration service to all Intune customers who are looking to move from Configuration Manager to Intune. These services can help IT teams automate assessment, package conversion, and remediation for various app types, helping organizations realize the full value of Intune faster and with less disruption. Note: The app migration services listed on this page are offered directly by partners and are subject to their terms. Microsoft makes no guarantees or commitments regarding availability or outcome. Rimo3 helps IT professionals modernize, migrate, and manage applications at enterprise scale. The platform eliminates manual effort by automating packaging, validation, and patch testing. With patented IP, Rimo3 ensures every app is compatible, secure, and visible for dependencies and update readiness before deployment. Automated, unattended workflows reduce migration timelines from months to days, while contextual patch validation minimizes production risk. Rimo3 keeps environments evergreen with zero-touch app management and enhances Microsoft Intune with bulk operations, advanced controls, and unified reporting. Robopack is a cloud-native Intune app lifecycle platform that lets you package, deploy, and keep third-party apps updated, across one or many tenants, with phased control and PowerShell App Deployment Toolkit (PSADT)-based customization. Start with a self-service migration readiness report, mapped to the library of 41,000 pre-packaged, fully documented apps ready to go, or upload your own apps to be analysed and converted. Robopack Radar discovers apps installed across your estate, allowing you to quickly migrate to Intune and uncover Shadow IT. Frequently asked questions Q: Is this a Microsoft-managed service? A: No. Partner offers are provided directly by partners and subject to partner terms; Microsoft makes no guarantees regarding availability or outcomes. Q: What kinds of apps can these paths help with? A: The published focus is on helping migrations from Conifguration Manager to Intune, including complex legacy and line-of-business apps. Q: Where do I start if I’m early in planning? A: Start with the Intune Planning Guide and Migration Guide.
Windows App Update Notification
Hi everyone, We have deployed the Windows App for a client. Currently, when an update is available, users are seeing an in app banner that says: "Click here to update the app. Meanwhile you can use the app." If the user clicks it, the update finishes successfully. However, our organization requires a completely hands off, automated update process. We do not want end-users to have to interact with a notification or manually click a button to keep the app up to date. Is there a specific Group Policy, registry key or Intune configuration that completely suppresses this in app notification and forces the MSIX package to install silently in the background when the app or machine is idle? Any advice on how to bypass this "Notification" behavior and enforce touchless updates enterprise wide would be greatly appreciated. Thanks!
CanReset value flipping on cloud only devices
Hello, I have a problem with cloud only Windows 11 devices configured with passwordless policy. I have noticed that when you run dsregcmd /status command, CanReset value under User State is flipping between "No" and "DestructiveAndNonDestructive". When it's latter, everything works fine, users can start wizard for facial recognition or make PIN changes under Sign In options in Windows. But when it flips to No, everything is blocked. It seems to happen randomly, you can leave device untouched for few hours and just check dcregcmd and the value will change. CanReset is the only value that changes in the dsregcmd report. It happens for different devices located on different networks. Also, I have disabled web gateway completely for one device just for testing but no change. Any suggestions would be welcome.
Intune Install Printer Driver
I am trying to install a Printer driver via a Win32app using System to install. Have set configuration as below: Its a simple powershell script which runs perfectly when installing on a device as an administrator. $printdriver = "PCL6 V4 Driver for Universal Print" C:\Windows\system32\pnputil.exe /add-driver "r4600.inf" /install Add-PrinterDriver -name $printdriver However installing it via Intune I get an event id 215 with failed error code 0x0 HRESULT 0x80070705 on the device. Any help appreciated.
enrolling in Intune MacBook Pro with an M5 Pro
Hi everyone We have tested the Wi-Fi and ethernet profile without success with Apple businesses manager. The Wi-Fi and the ethernet connection itself works, but the enrollment process into Intune does not complete successfully. At this stage, we cannot sign in, and neither the Wi-Fi nor the Ethernet connection appears to be working. The device is a 14-inch MacBook Pro with an M5 Pro chip, running macOS 26.5.1 the device connects to the server, the settings begin to apply, but the process suddenly stops, and we are then unable to log in. These are steps followed : Synchronize the device from Apple Business Manager to Intune. Assign the enrollment profile to the device. Perform a device wipe/reset. Start Automated Device Enrollment (ADE). Complete the device setup and user sign-in. The device successfully enrolls into Intune. Intune begins deploying configuration profiles, compliance policies, security policies, and applications. During the policy application process, Wi-Fi connectivity stops responding. The device loses network connectivity and cannot continue synchronizing policies. We are unable to sign in because the enrolment process has not been finalized. As a result, we have to wipe the Mac and start the process again each time. We have disabled some policies, but we are still experiencing the same issue. Have anyone experienced any issues like that ? Regards,
Company Portal No Longer Installing During Autopilot Enrollment
Up until today, Autopilot enrollment which included Company Portal from the Microsoft Store (NEW) was successful. Starting today, the same enrollment workflow with similar hardware is failing to install Company Portal, reporting an error code of 0x87D1041C ("The application was not detected after installation completed successfully"). The only difference between yesterday and today? Today's enrollment including updating Windows to10.0.26200.8457 (today's Patch Tuesday update). I did find information that there was a similar issue nearly a year ago, where the latest Windows Update resulted in the same errors, and Company Portal requiring an update to fix. Are we looking at the same issue again?
Intune macOS ADE: support for minimum macOS version enforcement before Platform SSO registration
Hi everyone, I would like to ask whether Microsoft Intune has any supported method, roadmap, or recommended workaround for enforcing a minimum or target macOS version during Automated Device Enrollment before Setup Assistant continues. The scenario is macOS zero-touch deployment with Intune, Automated Device Enrollment, Setup Assistant with modern authentication, Await final configuration, and Platform SSO registration during ADE. Platform SSO registration during Setup Assistant depends on newer macOS capabilities. In addition, some macOS deployment scenarios, such as Platform SSO password sync and macOS LAPS, may require or strongly benefit from a specific macOS version being installed before the user completes enrollment. Today, Intune can manage macOS software updates after enrollment using Declarative Device Management software update policies. However, that does not fully solve the issue where the Mac starts ADE on an older macOS version. In that case, the device may begin Setup Assistant and Platform SSO registration before the required macOS version is installed. What I am looking for is an Intune-native equivalent of enforcing a minimum or target macOS version during ADE, before Setup Assistant continues. Ideally, the macOS ADE enrollment profile in Intune would support options such as: - Minimum required macOS version - Target specific macOS version - Target specific build, if supported - Latest eligible macOS version for the device - Apply the OS update before Platform SSO registration and final configuration - Reporting in Intune showing whether the ADE OS update was required, started, completed, skipped, or failed Without this capability, organizations using Intune-only macOS deployment may still need manual IT staging or macOS restore/update before handing devices to users. This weakens the zero-touch deployment model, especially when adopting Platform SSO registration during Automated Device Enrollment. 1. Is there currently any supported way in Intune to enforce a minimum or target macOS version during ADE before Setup Assistant continues? 2. Is this capability on the Intune roadmap? 3. Are there any recommended workarounds for organizations deploying Platform SSO registration during ADE where a specific macOS version is required? Thanks in advance for any guidance from the Intune team or the community.
Intune Certificate Connector Installation Fails at Azure AD Sign-In
I'm currently setting up Microsoft Intune Certificate Connector for SCEP integration, and I'm stuck at the Azure AD sign-in step during installation. Issue Description: When I run the Certificate Connector installer, it launches the sign-in prompt. I enter valid Global Administrator credentials, but after signing in, nothing happens — it does not proceed to the next step of the installation wizard. There are no clear errors displayed in the UI, and the installation remains stuck at the sign-in stage. Here is the image: I need to get this connector running to issue SCEP certificates via Intune, and Cisco ISE to extract Intune compliance checks. The current block at sign-in is preventing me from moving forward with the integration. Has anyone else faced the signed in window hanging without any UI error? Thanks in advance for your help! I’d appreciate any pointers to get the connector past the Azure AD sign-in stage and successfully registered.Edge displays a splash screen saying ‘Sign in to sync your data’
Hello When the user logs in to a device for the first time and launches Edge, the following splash screen appears, even though we have created the Intune configuration below, which is intended to prevent this. We have following Intune configuration: Why does the splash screen still appear?Moving from Windows Server 2022 to 2025
And by moving I mean stand up a completely fresh Windows Server 2025 as the old server was patched for one too many times. (painfully slow and stuffy) What I figured out so far, is to install Windows Server 2025, and the exact same SQL Server 1:1 to the build # install ODBC v18 update current MECM to the latest and its OS (update other Microsoft products with windows update) go to sites / maintenance tasks and do an export robocopy the "software" folder as is Now next would be to shut down old MECM server, rename new to the old's hostname, and start the "recover site" What my concern is as always "What if" can I at this point or once I set up the new MECM up and running go back by shutting down this new server, and powering on the old (leave and rejoin domain for trust) and go back to business as usual? That if anything goes sideways, or things won't get better. By that i mean speeding up things which is the main reason of the 'move' which now I do not wish to troubleshoot. Our environment, database size is 7.9 Gb, which is far from being big. The reason must be the update over upgrade over update over 15 years or more no and never brand new OS. I can take care of the "how to" I know exactly how to recover a site 'on paper'. I just want to know there's no such thing as point of no return. (when not making a single change in the Db/console) I also understand I should not make any changes in the Db (console) while testing, which is no problem at all. All we use MECM for is staging computers. Nothing else really. Like nothing else at all. PXE. The end. Thanks for the inputs. (I hope I picked the right tags)Existing required application deployments policy is not sent to devices
I have couple hundred applications in SCCM/MCM that are set to required and whenever there is a new device is built, all these required applications automatically get installed. I am on 2503 and 5 days ago i started seeing this issue. But if modify that deployment with current date and time then the application gets deployed right away if i run Application Deployment evaluation cycle. I also tested by deleting the existing deployment and created a new required deployment and run Application Deployment evaluation cycle then the application installs right away. The problem seems like the Primary server is not sending the policy to the client for existing deployments. The application compliance that we see for every deployment under Monitoring for all the devices moved to Error with Success. Not sure why this is happening. All these changes i noticed in the last one week. A week ago all these Already Compliant and Success status device count is under Success tab. Let me know if you have any suggestions.Intune App inventory Graph
Hi All, I've enabled the configuration profile to receive app inventory data in Intune. In the GUI the data I can view the data just fine, but I would like to use Graph to automate this data and create custom reports. When I use the following https://graph.microsoft.com/beta/deviceManagement/managedDevices/[device-id]/deviceInventories('ApplicationProperties') I get an error: "Forbidden - 403 - 199 ms Either the signed-in user does not have sufficient privileges, or you need to consent to one of the permissions on the Modify permissions tab" even though the docs I can find about permissions are OK.
8 hour wait time for Intune when "Configuring team site libraries to sync automatically"
I hate this, we dont want to wait for this long to find out it doesnt work because we forgot a curly bracket!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Fix this or give us a solution to manually push this config policy out so we can see it working immediately!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More exclamation marks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks!Broken functionality of macOSWiFiConfiguration policies
I'm having trouble accessing macOSWiFiConfiguration policies. They are completely inaccessible via the Intune admin portal (no actual data is displayed) and the Microsoft Graph API. When using Graph (/beta/deviceManagement/deviceConfigurations or with policyId) an InternalServerError is returned mid-response, resulting in a truncated and malformed body. This error indicates that the 'wifiRequirePhysicalMacAddressEnabled' property (type Edm.Boolean, Nullable = False) has a null value stored in the back end. The policy also fails to load in the Intune which I suspect is caused by the same underlying issue. ERROR DETAILS: Endpoint: GET https://graph.microsoft.com/beta/deviceManagement/deviceConfigurations/{policy-id} Error code: InternalServerError Error message: "The property 'wifiRequirePhysicalMacAddressEnabled[Nullable=False]' of type 'Edm.Boolean' has a null value, which is not allowed." STEPS TO REPRODUCE: 1. Create a macOSWiFiConfiguration policy in the Intune admin portal. Additional note: front end will attempt to create the policy multiple times (around 20), even though the back end responds with a 201 HTTP code. 2. Try to GET the policy via Graph API (returns InternalServerError with malformed JSON body) or retrieve it using the WebUI (no data is shown). EXPECTED BEHAVIOR: The policy should be retrievable via Graph API and visible in the Intune admin portal. The property wifiRequirePhysicalMacAddressEnabled should hold a valid boolean value (true or false). ACTUAL BEHAVIOR: Failed to retrieve policy through Graph API and Intune WebUI. Has anyone else encountered this issue? Does anyone know how can I report this directly to Microsoft? All the options I have found lead me to AI chatbots which unfortunately are not helpful at all. Thank you.Windows Autopilot Hybrid Join failing with OOBE error 80004005
Hello everyone, We’re facing a consistent issue with Windows Autopilot user‑driven Microsoft Entra hybrid join where devices are provisioned using a Hybrid Join Autopilot profile, but Hybrid Join does not complete. Setup (High level) Windows Autopilot (user‑driven) Autopilot profile: Microsoft Entra hybrid joined Only one Autopilot profile Domain Join profile configured (domain + OU) Entra Connect: Hybrid Join + device writeback enabled Intune Connector for Active Directory installed and healthy MDM auto‑enrollment enabled Issue During Autopilot OOBE, the device frequently shows: “Something went wrong” Error code: 80004005 Despite this, Autopilot continues and completes. Resulting Device State After provisioning: Device appears in Entra ID as Microsoft Entra joined (not Hybrid) Device is enrolled into Intune and shows compliant Device‑scoped Intune MDM policies do not apply dsregcmd confirms Hybrid Join never completed Understanding So Far From correlating the OOBE error, dsregcmd output, and final device state: Hybrid Join starts but fails mid‑process Windows does not roll back provisioning Device falls back to Entra ID Join Join type is finalized for that run Resetting without fixing the root cause repeats the behavior This explains why devices look healthy but are not Hybrid Joined and why device‑based policies don’t reflect. Questions Is 80004005 during Autopilot OOBE a known indicator of Hybrid Join / Offline Domain Join failure? Is fallback from Hybrid Join → Entra ID Join expected when Hybrid Join prerequisites fail? Once a device ends up Entra joined, is wipe + reprovision the only supported recovery after fixing the root cause? Public Wi‑Fi / offsite scenario: Has anyone successfully completed Hybrid Autopilot using pre‑logon VPN / device tunnel (Always On VPN, GlobalProtect, AnyConnect, etc.) to provide DC line‑of‑sight? Which logs are most useful to confirm the exact failure point (ODJ, dsreg, Intune Connector, ESP)? Thanks in advance for any insights or field experience.App Enforced Restrictions not working on Chrome
Hi All I hope you are well. Anyway, a strange one here. We have implemented App Enforced Restrictions on unmanaged / BYOD macOS devices. This seems to have taken effect on Edge and Safari browsers but not Chrome. Is there anything we can do to resolve this or force BYOD macOS to use Edge? Info appreciated. SK
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- 1 MIN READNaveen Kumar Akkugari wrote up a blog post on how we deployed an early version of the Platform SSO for MacOS devices. We decided to try something a little different in the blog-o-sphere so it was po...Jun 18, 2026
- By: Naveen Akkugari, Sr. Service Engineer and Michael Griswold, Principal Service Engineering Manager | Microsoft Intune Who we are Our internal Intune administration team at Microsoft is respons...Jun 18, 2026
