Quick Chat is using <a href="http://www.techytalk.info/wordpress-plugins/quick-flag/">Quick Flag</a> WordPress plugin to resolve IP address to country flag so to enable this feature you must install and activate Quick Flag plugin. To hide country flag display you can deactivate Quick Flag plugin or enable "Disable Quick Flag WordPress plugin integration" checkbox in Quick Count admin options.