Obsessing about our customers' success.
Customer Support
Customer Support
We drive the success of our customers through passion, teamwork and technical expertise, ensuring quick response times, personalized support, and unparalleled customer satisfaction.
Key skills
Customer-focused mindset.
Proactive problem-solving.
Technical expertise.
Strong communication & collaboration.
Continuous learning & improvement.
Key locations
Customer Support has an active presence in:
The Americas
Durham, North Carolina / San Jose, California / Mexico City, Mexico
India
Bangalore & Pune
Europe
Barcelona, Spain / Hoofddorp, Netherlands
Asia Pacific
Tokyo, Japan / Sydney, Australia
Discover work you'll love.
Benefits
Grow and develop.
Flexible work culture.
Be well.
Spark good.
Culture and community.
What employees are saying
We work on cutting-edge technologies so there are many opportunities to engage in exciting products. Whether it's cloud, storage, network, or server–we have something for everyone. We find purpose in innovative solutions which provides a great opportunity for challenging and rewarding work.
Manager, Worldwide Support, Durham, North Carolina
We work on cutting-edge technologies so there are many opportunities to engage in exciting products. Whether it's cloud, storage, network, or server–we have something for everyone. We find purpose in innovative solutions which provides a great opportunity for challenging and rewarding work.
Manager, Worldwide Support, Durham, North Carolina
The most valuable skill I developed during my internship was communicating directly with customers to handle their technical challenges. I rely on this skill in my current role and am proud of the 10/10 customer satisfaction rating that I’ve achieved.
Systems Reliability Engineer, Mexico City, Mexico
Interacting with our customers and representing the company as the face of Nutanix is the best part of my job. I’m honored that the leadership team identified my capabilities to work in my current role. The experience of working in this challenging job helps me grow professionally and personally.
Customer Service Advocate, Bangalore, India
My proudest accomplishment is being responsible for the customer experience. I have the opportunity to work with a team that understands the importance of delivering. We own that commitment in every touchpoint with our customers and it is exhibited in our industry leading NPS score.
Senior Manager Worldwide Support, Durham, North Carolina
We have a helping culture. People genuinely want to help one another succeed. We work hard and have each other’s backs.
Director, Worldwide Support, Mexico City, Mexico
Life at Nutanix blog
"I felt included from my first day. People are friendly and talk across departments."
Regional Spotlight: Nutanix Mexico City
At Nutanix, our employees are at the heart of all we do. Today we’re spotlighting our dynamic team in Mexico City. Read on to discover what makes Life at Nutanix in Mexico City special…
Be part of something irresistible.